Shipping policy.
Thank you for visiting and shopping at www.shopsimpleglass.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped out on weekends or holidays, even if you pay for Express shipping.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. For USPS Economy shipping, delivery typically takes 3-7 business days, with costs starting at $4.10 for orders up to $18.99 and free shipping for orders $19 and above. USPS Standard shipping takes 2-5 business days and costs $8.50 for orders up to $39.98, with free shipping for orders $39.99 and above. For USPS Express shipping, delivery takes 1-2 business days and costs $14.20 for orders up to $69.98, with free shipping for orders $69.99 and above.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Simple ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Simple is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).
Damages
Simple is not liable for any products damaged or lost during shipping. If you received your order damaged, please get in touch with the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.